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Kissimee Orlando 0754
How intelligence-led policing drives progress and prosperity

When Chief Jeff O'Dell entered the Kissimmee Police department, one of the first questions he asked was: "Why are we reacting to the dots on the map?" This was quickly followed up with, "Let's try to prevent the dots and look ahead to stop crimes before they actually happen."

Since then, things have changed considerably for the department of 130 sworn officers that oversees the city of 70,000, located just south of Orlando, Florida near the world-famous Walt Disney Resort. In fact, they’ve been able to better protect their community and reduce property crime rate by 16%. And as the area’s economy continues to evolve and strengthen, so does the agency itself—even while facing strict budget constraints and limited resources.

“We wanted to bring the agency together and enhance collaboration to build a cohesive, data-driven plan to attack and prevent crime,” O’Dell said of the decision to invest in crime analytics technology.

With several solutions to choose from, Kissimmee PD opted to go with CommandCentral Analytics, for its ability to integrate data from three sources: Computer Aided Dispatch System, Records Management System, and field interview cards.

Initially, Kissimmee Police Department had a crime dashboard that staff could access, but the data was limited to crimes that had already occurred and didn’t help staff derive true intelligent insights. With this new crime analytics technology, officers could not only better gather information, but they could use that information to support forward-thinking crime prevention.

A faster, easier solution

Typically, when an officer conducts a field interview after stopping an offender, that information is captured on paper cards. Previously this information had to then be manually extracted and associated with other data. Now that information is available in CommandCentral Analytics alongside other valuable sources, allowing officers and analysts to see where the field interview occurred and read the complete narrative with more context, helping to solve crimes much easier and faster.

Better directed police patrols

CommandCentral Analytics depicts where there is likely to be a crime, so rather than waiting for a trend to develop, the department can deploy officers and try to stop it before it happens. For instance, historically, throughout the year there are certain weeks, such as spring break and the start of summer vacation, when Kissimmee sees a spike in car burglaries. Based on that historical information, the department deployed more officers in neighbourhoods where the analytics said the impact was likely to be high, and the proactive approach worked. No burglaries were committed within those areas.

The department then widened the scope of the patrol area, keeping burglaries at bay in a broader section of the city. “In a perfect world, we’d have a policeman on every corner, but that’s not realistic with existing resources,” said O’Dell. “CommandCentral gives us data that gives our officers a purpose to be out on the street. They are no longer randomly assigned, but are deployed with a mission. If they have direction and a focus area, our staff are much more effective.”

For the complete Kissimmee Police Department case study, and for more information on CommandCentral Analytics, visit: www.MotorolaSolutions.com/Kissimmee.

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