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Today’s first responders operate in a data-driven world. It is one where access to real-time, accurate information about incidents, suspects and on-site hazards, as well as historical data about demographics and past incidents, are vital to efficiently and safely identifying and apprehending perpetrators.

Never before has so much technology been available to support police and law enforcement agencies, whether it’s at the station or on the frontlines. With the advent of instant information offered through mobile apps and integrated communication systems, police officers are able to make better, more informed decisions, communicate more effectively, and be less tied to their desks and vehicles than previous generations of law enforcement.

As urban populations continue to grow, and as budgets continue to tighten, mobile technology is playing an integral role in how crime prevention is executed. Here are the top THREE WAYS integrated systems, automated processes and intelligent analysis of data are helping advance the field of policing in today’s fast-paced, digital world:

1.      Increased mobility enhances productivity and workflow.

Mobile devices enable officers to spend more time out in the field and less time tied to their vehicles and desks.  Mobile dispatch capabilities on laptops, smartphones, and tablets allow field personnel to update event details, access databases, send and receive messages, and gain access to vital information about suspects and on-site hazards from wherever they happen to be. In today’s reality, the once-cumbersome but critical process of preparing and filing reports can be done simply, and without the hassle of stepping foot in the police station.  

Mobile technology has increased the quality of information available and enhanced the speed of event creation and resolution. Having one integrated system that seamlessly connects the communications centre with field personnel ensures that commanders and officers are better equipped to make operational decisions at a fraction of the time. Police and law enforcement agencies can obtain actionable information without adding more physical patrols and begin investigations in real-time while incidents are underway. This all adds up to improved workflow and streamlined productivity.

2.      Instant access to information increases officer and civilian safety.

Increased personnel safety comes from being armed with better tools and immediate access to vital information.  When properly implemented, mobile applications can provide police and law enforcement agencies with fast, effective information exchanges between dispatch and officers in the field. Where real-time data and historical records help paint a fuller picture of area landmarks, suspects and possible dangers, an effective integrated communications system can enhance situational awareness by integrating monitoring/surveillance systems into police and law enforcement workflows. With a single overview of information triggered from alarms, sensors, gunshot detection systems and more, police and law enforcement agencies can detect, assess and respond to crimes and other incidents quicker and with far more insight. Connect video surveillance with computer-aided dispatch, and the result is better still.

Meanwhile, the same information can aid commanders back at the station in making operational decisions. With a cloud-deployable records management system, like Intergraph InPursuit WebRMS police can access a robust information network—enabling quick data entry and real-time alerts—which only leads to better results for public safety and personnel.

3.      Connectivity eliminates “silos” between agencies and jurisdictions

From political demonstrations to natural catastrophes, special operations and events often require the coordination of multiple public safety and emergency management agencies. Having one common operating picture—a central hub where all relevant information is uploaded for the various agencies and organizations involved—eliminates duplicity, wasted time and valuable resources.

Intergraph Planning & Response, for example, is a leading application for managing major incidents and events. It integrates and coordinates resources, procedures, and communications for individual agencies or across jurisdictions and tiers of command, comprehensively fulfilling incident command system (ICS) requirements. It harnesses the collective capabilities of diverse responders and provides a single source of information throughout the entire life cycle for safe, efficient, and effective operations.

In addition to this, a system like Intergraph Computer-Aided Dispatch (I/CAD) provides agencies with a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis, and application integration. It enhances the quality and availability of critical information, providing a common operating picture for intelligent response.

In short, today’s police agencies need to be able to mine, monitor, analyze and share massive amounts of police and law enforcement data in order to achieve optimum resource planning and deployment. Mobile applications provide field personnel with access to the critical data they need instantly through laptops, smartphones, and tablets. At the same time, the crime and incident analysis and mapping software enables agencies to visualize and analyze information for crime prevention, post-incident analysis and more. Collectively, these tools help police increase their quality of intelligence analysis, share important data effectively, and target problem areas to improve public safety.

For more information about adopting mobile technology within your agency, download the E-book ‘Advancing Policing Through Technology’: http://go.hexagonsi.com/mobilityebook.