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Since 1961, AnswerPlus has been serving the needs of the HVACR industry specifically. The obvious advantages to this are the expertise that has been gained by working hand in hand within the industry. A live voice answering the call means more business. Your customer does not need to look elsewhere.

AnswerPlus offers a fully integrated communication solution that works with your existing infrastructure. Whether you require urgent call response, reception, help desk or scheduling services, AnswerPlus can answer the call - in both official languages. Their bilingual team makes it easy for your clients to get answers at any time of day, no matter where they are in Canada.

One of the most difficult aspects of growing a business in the HVACR industry is staying organized and on top of scheduling. AnswerPlus offers Customer Service Representatives that have specific experience with absentee check-ins and lone worker check-ins. They can prioritize emergency calls, so you can dispatch effectively to on-call technicians, or defer non-emergency tasks to the following business day. Detailed messaging, call recording and crucial call data will help you manage your business effectively.

When you have a need, AnswerPlus will answer the call.

AnswerPlus is the ONLY 24/7 answering service to provide a specialized team of Customer Service Receptionists dedicated to answering calls just for the HVACR Industry. We service Canada and the U.S. with offices in Edmonton, Hamilton, Toronto and Montreal.

AnswerPlus is a proud Member and Program Partner of HRAI.  If you would like more information on how AnswerPlus can help you grow, manage your calls and support your business growth, please call
1-866-615-4233 and be sure to mention that you are an HRAI Member to receive special activation pricing.