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Restricted Enbridge Gas Service Appointments: October 5 – 12, 2016

Enbridge Gas Distribution would like to make HRAI Ontario Contractor Members aware of an upcoming temporary restriction on service appointments which may affect work schedules.

Between Wednesday, October 5 and Wednesday, October 12, 2016, service appointments will be limited while they implement a new workload management system which will enable them to better serve contractors and customers.

Please plan to schedule your appointments prior to October 5 or after October 12 for service work such as gas meter activations/inspections, construction heat activations, re-inspections after rejects or clearing warning tags.

Appointments can be scheduled by calling 1-877-362-7434. Builder construction heat and inspection appointments for residential new construction work can be scheduled online at buildwithgas.com.

Also note that Enbridge’s residential construction heat meter activation policy changed January 1, 2016. The policy requires all builders and contractors to contact Enbridge to have a meter activated for construction heat purposes.

Please share this information with staff and technicians as required.