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Since its election last year, Ontario’s new government has been seeking ways to reduce regulatory burden on small business owners.  When invited to make submissions on regulations that members say impose undue burdens, HRAI noted among other things that the that new regulations imposed by the previous government to curb the practice of door-to-door sales of HVAC and related products have created unintended compliance burdens for all residential HVAC contractors, the vast majority of whom do not engage in door-to-door sales.

In January, HRAI Vice President of Government and Stakeholder Relations Martin Luymes was invited by staff at the Ontario Ministry of Government and Consumer Services (MGCS) to discuss ways that the current regulations can be amended to lessen their negative impacts on residential heating contractors.  At a meeting on January 11, Luymes outlined some of the unintended impacts, including the constraints presented by the restriction on technicians discussing any products/solutions with customers other than those related to the problem that they were invited in to resolve.  Luymes noted that many in the industry have welcomed the requirement for a one-page disclosure form, which might be considered good industry practice, but other provisions in the regulations appear to be “solutions in search of a problem.”

The dialogue was very productive, but next steps remain somewhat unclear.  Government officials suggested that regulatory changes would likely be forthcoming, but there would also likely be a consultation process to ensure broader input.  More word on this is expected before the end of February.

For more information, contact Martin Luymes at 1-800-267-2231 ext. 235 or email mluymes@hrai.ca.