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Welcome to 2019 - Happy New Year!

The past year was an active one for HRAI and for me personally, it was an exciting year as I joined the Association as President and CEO, replacing Warren Heeley who successfully led the organization until his retirement at the end of June.

Let me give you a brief overview of the events of the past year at HRAI:

Through our surveys, members have clearly indicated that government relations and advocacy is a priority mandate for HRAI. Through a re-organization last year we combined our Environmental Services group together with our Stakeholder Relations team and we now have a team of eight people working on key environmental issues, industry rules and regulations and government affairs. It's a step in the right direction.

Among the many accomplishments noted within HRAI's Annual Report, below are some key areas I would like to bring your attention to.  

• In Government Relations: HRAI Member & Staff Activity in Ottawa Led to Gov't Exploring 4 Funding Options to meet a low-carbon economy. Read more

• Flammable Refrigerants: HRAI set up a task team incl. HRAI Members & Staff to study issues with recommendations slated for April 2019. Read more

• Surplus Refrigerant Disposal: Refrigerant Management Canada (RMC), a subsidiary of HRAI, is well managed & ended the year in a surplus position. The perfect example of the benefits of industry self-regulation. Find out how. Read more

• Training at HRAI: What's new in Education & Ozone Layer Protection Awareness? Read more

• Member Satisfaction and Growth: What are we doing well in? Areas of improvement. Expanding our reach. Read more

Looking ahead, HRAI will become even more visible to members. HRAI's leadership will be more active and visible across the country. We have a renewed focus on adding new members and building membership satisfaction; engagement will be a primary focus. HRAI's advocacy efforts will be brought into closer alignment with member priorities, communications will be improved, and education and training resources will be expanded with improvements to existing programs, new online features, and the introduction of new curriculum.

My final comment is a request to you. We would like to include more members in the Management of HRAI. If you would like to participate on an industry task team or have your voice heard at a half-day industry round table, send a note to Loretta Zita at lzita@hrai.ca I am always pleased to hear from members on any topic, feel free to reach out to me personally at smacleod@hrai.ca  

2019 is going to be a great year for HRAI and the industry. Happy New Year!

Sandy MacLeod
President & CEO