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with Jim Facente, Creative Sales Solutions

Jim Facente, Creative Sales Solutions, enlighten HRAI members on ways to treat and interact with your customers during these challenging times.

Jim shared with us how customers may not recall the service you provided for them in the past, but they will always remember how you helped them during tough times.

Attendees walked away with the five key skills needed to deliver an outstanding customer experience now and in the future. We had some great questions from the audience and an offer from Jim to review HRAI member’s customer service calls and provide feedback and tips to improve customer interaction.

Feel free to listen to this webinar and others from the past several months.