< Browse more articles

We have compiled some tips to help prevent your customer's incentives from being declined.

This week's top three reasons for declined submissions were: 

#1: The Furnace Model Number is different from the one indicated on the proof of purchase submitted.

#2: The address provided on the proof of purchase submitted does not match the online incentive form.

#3: The name provided on the proof of purchase submitted does not match the online incentive form.

Here are some tips on how you can help limit the amount of declined claims and keep your customers happy without delay...